Privacy Policy
1. General Provisions
This Privacy Policy outlines how our website, hereinafter referred to as "the Site," processes personal data of users in compliance with the laws of the United Arab Emirates and in alignment with international data protection standards, including the General Data Protection Regulation (GDPR) principles. The Site respects the privacy rights of all users and is committed to protecting personal information collected through lawful and transparent practices. This policy applies to all visitors, registered users, and individuals interacting with the Site, ensuring that data is handled responsibly and securely. By accessing or using the Site, you acknowledge and agree to the terms outlined in this Privacy Policy.
2. Information We Collect
The Site may collect several types of information from users in order to provide functionality, maintain operations, and ensure a high-quality user experience. The categories of information include:
a) Personal information such as name, email address, phone number, and other identifiers voluntarily provided by users.
b) Technical data, including device identifiers, IP addresses, browser type, operating system, and geolocation information when relevant.
c) Behavioral and usage data such as page views, navigation paths, and preferences recorded through analytics tools.
d) Communication records resulting from inquiries, feedback, or support requests submitted to the Site.
All collected information is obtained lawfully and used exclusively in accordance with this Privacy Policy.
3. How We Use Information
The Site uses collected information strictly for legitimate and lawful purposes. These include:
a) Enabling user access to features and functionalities.
b) Improving user experience by personalizing content and optimizing site performance.
c) Ensuring technical support and responding to user inquiries efficiently.
d) Enhancing security, monitoring for misuse, and preventing unauthorized access.
e) Conducting analytical assessments to improve overall services.
f) Fulfilling legal obligations in accordance with the laws of the UAE.
Data is not used for any unlawful activities and is processed fairly, transparently, and proportionately.
4. Data Protection and Retention Period
The Site employs technical, administrative, and organizational safeguards to protect user data against unauthorized access, alteration, or loss. Encryption, secure servers, restricted access, and monitoring systems are used to protect data integrity. Information is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by UAE law. After expiration of the retention period, data will be securely deleted or anonymized.
5. Data Sharing with Third Parties
The Site does not sell or unlawfully disclose personal data to third parties. Data may be shared only under the following circumstances:
a) With authorized third-party partners providing support to site operations under strict confidentiality obligations.
b) With regulatory or legal authorities when disclosure is required to comply with applicable UAE laws or court orders.
c) In cases of corporate restructuring, such as merger or transfer, provided safeguards for data protection are implemented.
Third parties are required to maintain appropriate security measures and comply with applicable data protection regulations.
6. Use of Cookies
The Site uses cookies to enhance user experience, improve navigation, and collect analytical data. Cookies are small text files stored on user devices that allow the Site to recognize repeat visits and store preferences. Users can control cookie settings through browser options. More details are available in the Cookie Policy of the Site.
7. User Rights
In accordance with GDPR principles and UAE data protection requirements, users have the following rights:
a) The right to access their personal data.
b) The right to correct inaccurate or incomplete information.
c) The right to request deletion of personal data under certain conditions.
d) The right to restrict processing in specific circumstances.
e) The right to object to processing for certain purposes.
f) The right to request portability of their data.
Users can exercise these rights by contacting the Site administration through available channels.
8. Changes to the Policy
The Site reserves the right to update this Privacy Policy to reflect changes in legal requirements, technological developments, or operational practices. Any modifications will be published on the Site with an updated effective date. Users are encouraged to review the Privacy Policy periodically to stay informed.
9. User Consent
By using the Site, users confirm that they have read, understood, and agreed to the terms of this Privacy Policy. Continued use of the Site constitutes ongoing acceptance of this policy and its updates.
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